Summary of the Classification:
Works with management to maintain quality assurance and safety programs, to include policies, processes, procedures and controls. Ensures contract performance conforms to established standards and governmental agency guidelines, guaranteeing lasting customer satisfaction.
Principal Responsibilities:
¥ Helps manage the quality and safety program for the Customer Support Services (CSS) contract
¥ Conducts quality and safety inspections/audits of contract operations and subcontractors.
¥ Prepares QA/Safety/Hazard Waste programs, manuals and revisions
¥ Coordinates and performs audits on Quality/Safety/Environmental and maintenance programs
¥ Provides response to customer concerns and findings. Tracks corrective actions taken in response to internal and customer audit findings
Performs many of the following responsibilities:
- Establishes and communicates program metrics as needed
- Maintains awareness of regulatory changes and disseminates safety-related bulletins, technical changes and literature to work site personnel
- Investigates mishaps and injuries
- Maintains technical library
- Ensures modification and maintenance is conducted utilizing approved data
- Ensures injury, incident, HAZMAT and adverse trend reporting
- Monitors quality deficiencies and coordinates corrective actions
Education Required:
High school diploma or equivalent.
Experience Required:
Five (5) to seven (7) years experience in any combination within the following areas; Quality Assurance/Improvement, ISO-9000, and/or Safety & Environmental Compliance.
Special Knowledge/Skills Required:
- Excellent oral and written communications skills
- Ability to get results through influence, negotiation and teamwork
- Proven leadership ability
Location: Afghanistan
Security Clearance: Not required
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